WARNING: Your Clients Are One 'Bad Week' Away From Cancelling…
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What's the difference between a coach earning £2k-£3k per month, and one earning £5,000, £10,000 or eeven £15,000+ per month?
Most people think it's a big Instagram following...
How ripped they are ...
Or their sales skills ...
But it's none of these.
It actually all comes down to the level of service their clients get, and how well they retain them.
Now, if that sounds a bit TOO simple, or you're sat there thinking -
"Really? That's all I need to do?
Surely there’s more to it than just providing a better service!"
Well, let me explain a little analogy that will open your eyes to how these earn 6 figures each year consistently.
Have you ever used the Starbucks app?
If so, you'll know that once you achieve a certain status, (AKA: spend enough money!) you get added member perks.
Things like free syrups ...
Free extra shots ...
A free drink on your birthday.
That kind of thing.
Now, these added extras might seem small.
But they're a KEY element for Starbucks winning customers for life.
After all, the coffee industry is competitive.
It's tough for customers to feel a sense of brand loyalty.
And so, by giving extra value, and improving the coffee experience they stop customers from ‘shop hopping’ and instead become loyal customers who don’t leave because they like the feeling of the VIP treatment.
They go out of their way to visit Starbucks over any other chain.
And whilst getting a decent cup of coffee, they’re hooked into the service - remaining a LONG-LASTING customer.
And ultimately, providing a higher lifetime value to Starbucks
Makes sense, right?
The majority of coaches offer the SAME as every other coach with their diet plans, training plans and weekly check-ins.
Charging the same £150-200 a month for their ‘close contact service’.
Programs that are non-separable besides the name of them and the coach who delivers the service provided.
And in return, because of all the ‘same old’ features, it halts online coaches from achieving consistent 10k - 20k months.
Leads them to a HUGE percentage of client churn.
And ultimately leaves the coach feeling deflated every time they check their bank balance at the end of the month.
But what If I told you, you could put an end to client churn and charge MORE without having to give your clients any more of your time?
And what if you could do this without learning any new sales skills?
Or having to deliver MORE weekly 1-1 Zoom calls?
Or even spending more time creating programs?
And if doing this would allow you to easily double your prices, and keep clients for years rather than just 2 to 3 months?
Now, there are plenty of ways you COULD try to increase the customer experience and boost get you to that £5,000, £10,000 or even £15,000 per month level.
You COULD bring in branded clothing to give away.
After all, clients like free merch, right?
But handling the orders, the printing and the shipping is time-consuming and frustrating.
You COULD create a brand spanking new layout for your training templates on Canva.
Because that might give the appearance of a high-end brand.
But is it really going to encourage clients to stay longer?
Or you COULD even become an affiliate with a supplement company to offer discount codes, picking up commission on every client order…
However, do these things bring your clients a better result with their fat loss, strength and fitness goals?
Do they make you feel good about charging more for your program?
And do they bring you more certainty with your client retention?
The answer to all three of these is a resounding ‘No. ‘
They’re just the standard ‘stuff’ every online coach does.
This is why you need to separate yourself from the standard and go into the elite service category.
But what if you had a high-value 'bolt on' that not only got your clients better results and feeling more excited about every week and month in your coaching program…
It meant you could easily charge 2x or even 3x your current rates…
AND if doing this would allow you to easily double your prices, and keep clients for years rather than just 2 to 3 months?
“What is the solution then?” I hear you ask…
The average drop-off for online coaching clients is 2-3months.
This keeps you on a never-ending conveyer-belt of ALWAYS having to market your coaching business, constantly having to be ‘present’ on social media, and forever thinking…
“Who’s going to leave this month”
You know how it goes…
“I want to stay - I just need to check my finances…”
“I’ve learnt so much from you, I’m ready to do this on my own now…”
“My car broke down, so I won't be able to pay this month, can I get back to you in a couple of months?”
Now whilst some reasons clients leave ‘might be true’ we both know the majority of them are excuses for the fact your client has given up and there’s no turning back.
Lack of results. Because if people aren’t seeing changes in their physique and fitness, they’re not going to stay.And that’s not down to your coaching. It’s because no matter how good a coach you are, you can’t do the work for clients.
Not feeling part of a community.
Despite most people falling short of their goals while being a member of a gym, they stay a member because they feel that sense of community. And it’s tough to provide this with online coaching.
If your clients aren’t getting results or a sense of community, why would they carry on paying?
Answer: They won’t.
That’s why if you want to consistently earn £5,000 to £10,000 + per month …
To get to the stage where you rarely (if ever) need to market for new clients…
And if you want clients who stick around for the long-term, you need to enhance their results, build a strong community and provide a premium client experience.
The Retention Hub Bundle combines four game-changing elements that don't just boost engagement - they create the kind of results that keep clients excited, motivated, and paying month after month.
15-minute power sessions that create breakthrough moments
Designed to build unstoppable confidence and resilience
Helps clients overcome their biggest mental blocks
Perfect for busy clients who need quick, effective mindset work
Stress-busting sessions for all experience levels
Improves mobility, flexibility, and recovery
Helps prevent workout burnout and plateaus
Creates a mind-body connection that supports better results
Ready-to-launch group challenges that spark massive engagement
Complete with professional graphics and compelling copy
Perfect posting schedule included
Covers movement, nutrition, and lifestyle challenges
12 new, mouthwatering recipes every month
Quick-prep options for busy clients
Clear, easy-to-follow instructions
Professional food photography that motivates action
That works out to less than £25 a MONTH to give your clients a better service, better results and of course triple your retention rate.
Not bad eh?
Actually, this solves the overwhelm problem. Right now, your clients are probably scattered between workout apps, meditation apps, recipe sites, and more. The Retention Hub brings everything together in bite-sized, easily digestible pieces. Each element is just 15-20 minutes, and clients can engage with what serves them best. It's like having a premium gym with different facilities - members love having options, even if they don't use everything every day.
We've made this literally copy-and-paste simple. Everything comes ready to use - the videos, challenges, and recipes are all formatted and ready to share. If you can post on social media or send an email, you can use the Retention Hub. Plus, we give you a step-by-step implementation guide that shows you exactly when and how to share each piece of content for maximum impact.
Actually, it's quite the opposite. The Retention Hub takes work OFF your plate. Think about how much time you currently spend:* Creating engagement posts for your group* Trying to keep clients motivated* Handling stress-related check-ins* Answering "what should I eat?" questions* Dealing with client mindset issuesNow imagine all of that handled automatically, while you get the credit for providing an elite-level service.
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